5776bet Privacy Policy

1.1 — Information submitted during registration

When you register an account with 5776bet, the following information is collected—

• Name (including preferred display name)
• Registered mobile phone number or email address
• Date of birth (to verify that you are 21 or older)
• A secure access PIN for deposits and withdrawals

1.2 — Financial Transaction Data

We record the following data related to deposits, withdrawals, and transactions made through KBZPay, Wave Money, AYA Pay, and bank transfer services—

• Transaction amount and date / time
• Payment method (service name only)
• Status of deposits and withdrawals

We do not store full card numbers (Card Number) or bank account numbers (Account Number) — this data is handled entirely on the payment service provider's side.

1.3 — Game Data

Without storing the activity records of each game session on the platform, we would not be able to support responsible gambling. This data includes—

• Game and bet types (Slots, Live Casino, football, lottery, etc.)
• Bet amounts and results
• Bonus and promotion activity history
• VIP level and programme participation

1.4 — Technical Data

Each time you access the platform, the following technical data is collected automatically—

• IP address (used to verify location)
• Browser and device type, OS version
• Cookies and session data
• Login time and duration

2.1 — To Provide Our Services

The main purpose of the data we collect is to keep the platform running properly for you—

• Account creation and management
• Processing deposits and withdrawals completely
• Delivering bonuses and promotions
• Managing the VIP programme
• Providing 24/7 customer support

2.2 — Security and Fraud Prevention

To protect the platform's reputation and keep users safe, data is reviewed for the following purposes—

• Detecting suspicious payments or patterns of fraud
• Flagging access from unusual circumstances (time changes, device changes)
• Applying restrictions on time for users who have requested self-exclusion or responsible gambling limits

2.3 — Communication and Promotions

Protected data is used for the following communication purposes only with your clear consent—

• Bonus and promotion notifications
• Important account-related notices
• Service changes or policy updates

You can opt out of communications at any time by contacting [email protected].

2.4 — Platform Improvement

Collected data (without any personal identifiers) helps us introduce new games, improve the user experience, and prioritise services.

3.1 — Service Providers

Payment platforms (KBZPay, Wave Money, AYA Pay) and game software providers receive only the minimum data needed to deliver their services. Our agreements with them include data protection obligations.

3.2 — Legal Requests

If a legitimate legal investigation, court order, or formal government request arises, data may be disclosed in accordance with the law. In such cases, we will notify you in advance (unless prohibited by law).

3.3 — Business Transfers

If our business assets change hands (through a merger or acquisition), data may be transferred to the successor in line with the terms of this policy. We will notify you in advance if this occurs.

4.1 — Essential Cookies

These cookies are necessary for the platform to function correctly. They are used to maintain login sessions, protect against attacks, and save language preferences. If you decline these cookies, parts of the platform may not work properly.

4.2 — Analytics Cookies

These cookies collect traffic pattern and game preference data to help improve the platform. They are handled as aggregated data only, with no personal information disclosed.

4.3 — Cookie Controls

You can control cookies through your browser settings, but please note that blocking essential cookies may limit how the platform works.

5.1 — SSL Encryption

All data transmitted between the platform and your browser is protected with SSL/TLS encryption. If you see a padlock icon in the URL bar, your connection is secure.

5.2 — Access Control

Personal information is only accessible to staff who need it to deliver the service, and every access is logged. Data is shared strictly on a need-to-know basis.

5.3 — Financial Data Protection

Payment data is not stored on our servers. It is handled using single-use tokens only. Full card or bank account numbers never appear on our servers at any time.

5.4 — Breach Notification

If we become aware of a data breach, we will notify you in advance as required by law and take steps to contain and remedy the situation.

6.1 — While Your Account Is Active

We hold your data for as long as your account remains active. This includes gaming history, payment history, and communication records.

6.2 — After Account Closure

After your account is closed, financial transaction data will be retained for as long as required under applicable laws and financial regulations. Data that does not contain personal identifiers will be deleted as soon as reasonably possible.

6.3 — Deletion Requests

To request deletion of your data, contact us at [email protected]. Data that can be deleted without a legal hold will be processed within 30 days. Data tied to legal obligations (such as financial records) must be retained, but we will inform you of this.

5776bet services are intended for persons aged 21 and above only. We do not intend to provide services to anyone under 21. If we discover that we have inadvertently collected personal information from someone under 21, we will delete that data immediately and close the relevant account.

Please be aware that we cannot be held responsible for the handling of personal information provided by users who misrepresent their age.

We may update this privacy policy from time to time as our services evolve. For any changes we make—

• The "Last Updated" date on this page will be revised
• For significant changes, we will notify you through your registered contact method
• Continuing to use the service after changes have been made will be taken as acceptance of the updated policy

We encourage you to review this policy periodically and make informed decisions about the protection of your personal data.

If you have any questions about this policy, or wish to request access to or deletion of your data, please contact the 5776bet customer support team—

Every request will be acknowledged within 3 days and followed up as needed.